The Suncorp Bank is well under utilized, and the insurance arm...

The Suncorp Bank is well under utilized, and the insurance arm 'historically' is the real money maker. The banking arm requires significant compliance and operations to run, whereas the insurance arm is less onerous. There are three main frame systems internally that are really not compatible, and will cost hundreds of millions to overhaul. You may have seen the project 'ignite' to which M.Cameron was upset... that is because it was never finished, funding was cut, and there is no easy answer. Throwing money at this problem was suppose to fix it in 2015, yet only made it more complex.

For me, the Suncorp Bank arm gave Suncorp an opportunity to compete against a new wave of competition and challenger banks, however it's so risk adverse, the tech underpinning of the bank are BOQ-like and there is no digital 'product' leadership internally to drive digital transformation (despite what you read).