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News: TLS ACCC says Telstra offers to compensate 42,000 customers for slow NBN speeds

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    Nov 8 (Reuters) - Australian Competition & Comsumer Comission:

    • Telstra offers to compensate 42,000 customers for slow NBN speeds
    • Telstra provided a court-enforceable undertaking to ACCC detailing the remedies it will provide affected customers
    • Telstra admits likely to have contravened Australian consumer law by engaging in misleading or deceptive conduct
    • Telstra remedies provided to ACCC include refunds, option to change speed plans, exit from contracts without paying a fee

    Source text: (http://bit.ly/2AqSmGv)

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