I just watched the video in its entirety... she repeats 2 mins...

I just watched the video in its entirety... she repeats 2 mins worth of content over and over so many times!

She loves the sound quality and aesthetics but doesn't like the battery life or app.

1. The battery life is being reduced because of constant 'connection' with the app and the changes to the settings she is making. If you don't adjust the settings through the app constantly you get closer to the specifications of 4 hours with streaming and 8 hours without. The bluetooth battery demand is much greater when settings are being adjusted so if you get out of the app instead of leaving it up and making changes it will probably be a huge change in battery life!
2. The app is somewhat complex to adjust for those that want the advanced features but if you stick to the preset modes it's very simple. For detailed instructions on the advanced features, you can download the guides at www.nuheara.com/nuheara-iqbuds-support/ which are very helpful.