Why did you not post this bit from the same report.
There are concerning overtones here, however. Consumers facing difficult times during the economic crisis may be treating BNPL as a last resort, purchasing essentials through instalments.“COVID-19 is expected to increase the unemployment rate, and contribute to weaker consumer sentiment and lower real household incomes in 2020-21, spelling disaster for the retail sector,” IBISWorld senior industry analyst Yin Yeoh said in a statement.
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- Objective Analysis: Psychology of using BNPL
Objective Analysis: Psychology of using BNPL, page-7
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