I know a case where they let a mortgage client go 4 years without informing them that they in fact qualified for a cheaper (professional, 0.5% off) rate. When quizzed about this they simply said "you didn't ask", despite the fact that they well-knew the client's employment status since start-up. Needless to say, the client refinanced asap, but they even stalled on that just to be difficult.
Simply cannot be trusted.
I know a case where they let a mortgage client go 4 years...
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Last
$30.32 |
Change
0.240(0.80%) |
Mkt cap ! $90.46B | |||
| Open | High | Low | Value | Volume |
| $30.08 | $30.42 | $30.00 | $145.0M | 4.795M |
Buyers (Bids)
| No. | Vol. | Price($) |
|---|---|---|
| 1 | 270 | $30.31 |
Sellers (Offers)
| Price($) | Vol. | No. |
|---|---|---|
| $30.36 | 1001 | 1 |
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| ANZ (ASX) Chart |