Pick The Bottom, page-284

Perhaps Carrie La Frenz should be demoted from a senior reporter at the afr to something else.

The objective facts are that 1 in 4 orders from Cettire are successfully returned, measured by the difference in gross and net sales. This means that a story insinuating that it is impossible to return goods and get a refund from the company is objectively false.

5 instances of disgruntled customers a story does not make, nor the soiling of trust pilot. More likely just growing pains. Still better than standing in line at Medicare.