Yes they will use those tactics but to be honest have you heard of systems implementation in government type organisations that don't have these sort of problems...I did a systems implementation of a content system for the Department of Health in the UK...nightmare given poor proceses etc in place...you got to remember what these type of organisations are like...
Not wanting to argue that press like this isn't great...just keeping it in perspective....
All the best...sorry if my comment made me sound arrogant as wasn't intended...
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