qantas deal

17 May 2004 The Manager Company Announcements Office Australian Stock Exchange 10th Floor, 20 Bond Street SYDNEY NSW 2000 Office of the Company Secretary Level 41 242 Exhibition Street MELBOURNE VIC 3000 AUSTRALIA Telephone 03 9634 6400 Facsimile 03 9632 3215 ELECTRONIC LODGEMENT Dear Sir or Madam Telstra takes off with Qantas service agreement In accordance with the listing rules, I attach an announcement for release to the market. Yours sincerely Douglas Gration Company Secretary Telstra Corporation Limited ACN 051 775 556 ABN 33 051 775 556
17 May 2004 141 / 2004 Telstra takes off with Qantas service agreement Telstra today announced it has secured one of the largest telecommunications managed services deals in Australian history, following Qantas’ decision to award it an estimated $750 million, seven year contract to manage all of the airlines’ voice, desktop and network managed services. Telstra Business and Government Group Managing Director, David Thodey, said the agreement with Qantas fully supported Telstra’s strategy to provide ICT services and solutions to Australian companies which Telstra managed on behalf of the customer. “Telstra is delighted with Qantas’ decision to award us this contract, which will see our relationship expand significantly,” Mr Thodey said. “To sign a seven year deal with such a broad range of services in today’s fiercely competitive ICT market is a real achievement and testament to our ability to deliver innovation and value for our customers.” Telstra Services Solutions Managing Director, Mike Foster, said Telstra would not only maintain responsibility for the management of desktops and WAN, but also manage a range of new services including: • Transformation of current network to a full Internet Protocol (IP) capable network. • Full managed voice services for Australia and New Zealand. • Enhancement of Desktops including upgrades to Software, mail and directory environments. • Facility management of radio, moving to a full managed radio service over time.. Concurrent with the agreement, Qantas has also entered into a relationship with IBM, which will be responsible for the data centre, applications services and cross functional services. Ultimately these contracts will result in Telstra and IBM establishing a new business system platform to replace the current platform. “This deal is one of a number of recent milestones for Telstra’s Services Solutions division including the proposed acquisition of KAZ Group. We are now ideally placed to grow its share of the $10 billion Australian ICT services market,” Mr Foster said. “The intensely competitive managed service solutions market is an important growth driver for Telstra and to ensure we remain a highly competitive force we have
Telstra’s national media inquiry line is 13 1639 and the Media Centre is located at:
www.telstra.com.au/communications/media
Telstra’s national media inquiry line is 13 1639 and the Media Centre is located at:
www.telstra.com.au/communications/media
invested heavily in getting our service right and offering innovative products and services such as our managed solutions, hosting services and Community of Interest networks to name a few. “The acquisition of KAZ will further increase our capability by enabling us to serve those who want a telecommunications company as a partners who can deliver and manage their complex IT and Business Process Outsourcing (BPO) service,” Mr Foster said. Telstra media contact: Warwick Ponder 02 9298 4619 0409 369 711