SRV174
A few things
1) It is illegal for ANY broker to sell stock where either the SRN or HIN is not provided.
2) The Float document by QRN clearly states on page 6 that statements will not be sent out until 6th December 2010
3) Commsec can trade on a deferred and conditional basis - if YOU supply the HIN or SRN (see point one for reason why)
4) You are not chess sponsored by commsec so the units will not be loaded to a HIN with them by the company via CHESS. They have to go on the Issuer sponsered register on an SRN -which is not supplied to Commsec as it is your PRIVATE details and not shared with anyone else.
You have received issuer sponsored stock because that is what you purchased, Commsec would prefer to have you on their sponsored books as they'd make money from you - as you chose not to do this what exactly do you want them to do?
I've no love for the broking community in australia but whining about situations which are entirely of your own making does you no favours
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