Surely this link isn't referring about the former Director of QTK? They sound rather angry:
http://209.85.173.104/search?q=cache:9o5hhZ4jqzwJ:www.ripoffreport.com/reports/0/336/RipOff0336918.htm+mark+pallister&hl=en&ct=clnk&cd=25&gl=au
Can anyone vouch for the authenticity of the claims?