RAC 0.97% $1.54 race oncology ltd

I paid via bpay on the 23rd of May and they still haven't shown...

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    I paid via bpay on the 23rd of May and they still haven't shown up on automic. Do I need to call them to manually get them to show up? I thought the letter said if you pay by bpay you don't need to do anything else because the reference number basically has the details in it?
 
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