extracts from Chairman's address to shareholders...

extracts from Chairman's address to shareholders (17Nov06);

......
Our first attempt to outsource our telemarketing ended quickly when we
uncovered sales practices that didn’t meet our standards nor those of the
regulator in NSW. We terminated the agreement as soon as we became
aware of the problem and the staff involved in the management and we
entered into a performance deed that made certain that we would not see a
repeat performance. We conducted a systems review and hired experienced
Regulatory and Compliance management.
......
To make certain we are best positioned in the renewable energy space, we
are pleased to announce today a new initiative. From this moment the
company will only sell products which have GreenPower accreditation.
GreenPower is a government accredited program that promotes new green
energy. As we will be the only retailer to provide this offering, our uniqueness
and competitive advantage we believe positions us ahead of the pack for the
early 2007 growth campaigns.