Respect, page-45

Here's the latest post in the qantas list:

There's always someone bitching about the management ...

"With such a whacking great loss, wouldn't you think it was time for new blood in the CEO chair.

The buck has to stop somewhere surely.

Time to look after existing customers I would say, instead of treating us like crap. Why do they think we have stopped flying with them so often?

I think it might be called customer service - or more accurately, a lack of.
"