CBA making money ! I got a few $$$. it was appreciated. Decided I should consider what to do. Super top up, holiday. Kids things...........A two month term deposit seemed ok. Then I noted inflation and thought ouch- My mistake and very very low interest rate of course not increasing unlike the banks mortgage ratesI rang the bank asking if I can cancel the term deposit- The bank phone person said IF I go into the bank they could do that for me.
I go to the bank- They made me wait an hour then said with out a valid reason I could not do what I was told by the bank (phone) was easy! Me wanting my money was not a valid reason!
Two months goes by and I have the money sort of. I am moving it to another place I often transfer money to to buy shares. Those transfers are almost instant. The term deposit amount was a over the daily transfer limit. I call the bank who kindly increase the limit but it was still going to take more than a week to get my money. The bank phone person said I can just go into the bank and they can easily do the hole lot at once (option 2).
I transferred twice and got the money on the spot two days ago and yesterday. Yesterday I scheduled another several transfers to get the rest of my money. The scheduled transfer came out of my Bank account this morning at 5am but is not in my share account several hours later!
I rang the bank asking What happened to my money. They told me transfers are very different to scheduled transfers. My scheduled transfer today might get to me in #3# days Apparently she suggested I was warned but saw nothing other than what I saw for the earlier transfers
Canceled the next scheduled transfers and went to do option 2 I go to the bank-
They made me wait an hour then at 15:55 I was told as it was close to closing time the transfer they told I would have to pay $$$$ for them to do would not occur for a day or two! Never had so much trouble getting my money from a bank I have been with for 40 years.
Not happy Jan. They did every time offer to record a complaint- All I want is my money. It is clearly much easier to be a grumpy old bugger Checking where to move the other accounts at present CBA is bloody rude. The transfer today is possibly making money for the BANK for 3 day while not in my bloody accounts!
CBA Price at posting:
$98.90 Sentiment: None Disclosure: Not Held
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