September & December Quarterlies
New thread for a constructive dialogue in to what’s to be expected on the coming months
There are tens and tens of important achievements during the September Quarter, achievements that would most likely reflect in another growth in revenue and cash receipts and probably a more substantial growth this time and followed by a further larger growth on December Quarter
I don’t want to speculate numbers, we will all find out in due course
To avoid having this post just me typing up my personal opinions on Intiger and it’s growth,
I’m going to copy and paste multiple paragraphs from ASX announcements made from June till now paragraphs that reflect the growth, achievements and the rapid expansion of the Intiger Business:
7th June:
• SENTRY Successful completion of the Sentry pilot program. ➢ Intiger continues to provide an efficient and robust back-office solution. ➢ Intiger Group and Sentry to continue engagement through a non-binding service level agreement.
- Sentry and the Company are exploring the possibility of the Company providing a range of advice processing services at licensee level. These services would potentially be performed under a non-binding, service level agreement on an agreed price per process basis. These discussions provide the foundation for both Intiger and Sentry to further exploit the learnings gained during the successful pilot program.
23rd June:
• the appointment of Miss Nina Tan BA, DipFP to the role of Client Experience Manager.
Miss Tan is an accomplished banking and finance professional with over 14 years of experience in wealth management within Australia, Singapore and the Philippines. She leaves her role at NAB Financial Planning to join Intiger in this key leadership role. Miss Tan will assist with the following tasks in respect to the Intiger business:
➢ Managing all new client onboarding processes and ensuring new client satisfaction through Project Management disciplines;
➢ Training delivery to all new clients during their onboarding process;
➢ First point of contact for all issues raised by existing clients; and
➢ Proactive communication with all existing clients to maintain and grow ongoing business support for Intiger.
• opening of a 5th global location, with the June launch of its Sydney, Australia office. Intiger’s Sydney office will serve as the Company’s flagship location and base for all Australian staff & client engagement.
- The Sydney office will provide critical logistical and client engagement support to Intiger’s processing platforms in Manila, Cebu, Tamil Nadu and Perth. Located in prestigious Darling Harbour, the office is ideally located to provide immediate access to Intiger’s core client base located in the Sydney central business district.
27th June:
- the launch of Intiger Accounting and Taxation Services (ATS), developed in response to client demand. Intiger ATS will provide an immediate administration processing solution to Accountants and Taxation Agents Australia-wide. ATS will significantly improve service efficiency, flexibility and operating margins whilst driving down processing times and the profession’s cost to serve.
- Intiger has rapidly built the backbone of ATS, employing seven (7) Certified Practicing Accountants & associated production staff to deliver on immediate demand. The Company has seen significant existing client interest for the solution and will look to quickly scale the operation and onboard new clients. Whilst not contributing materially to IAM’s earnings in the current quarter, the Company believes that this represents a potentially robust new revenue stream, further diversifying the Company’s operations into related fields.
28th July:
- Quarter 2 saw significant activity and progress towards the Company’s goal of being the leading provider of back-office processing solutions for financial planners and related professions in Australia.
- Financial and Activity Measures
- 60% increase in accrued revenue from the quarter ending 31 March 2017 (Q1);
- Quarter ending 30 June 2017 (Q2) attracted increased accrued revenue from operations of $211,683. This was especially pleasing given the traditionally difficult trading conditions in April, where a combination of public and school holidays typically results in slow client business activity;
- 54% increase in the number of Statements of Advice completed across all Global Processing Centres;
- Over 3,145 Back Office tasks have been delivered to clients during Q2, a new quarterly activity record for the Company; and
- 33% increase in new Practice clients to 24 as at 30 June 2017.
- Operations & Service Expansion
- 50% increase in Philippines offshore processing staff & capacity as a result of ongoing growth in industry demand;
- Opened 3rd Global Processing Centre in Cebu, Philippines;
- Opened East Coast Headquarters in Darling Harbour, Sydney; and
- Successful testing and pilot launch of our industry first online client ordering portal.
- Leadership
- The appointment of Patrick Canion (CEO of the FPA Professional Practice of The Year Award Winner, ipac WA) to the position of Chairman;
- Appointment of Nina Tan to the newly created position of Client Experience Manager; and
- Appointment of Anna Romulo to the newly created position of Client Growth Manager.
- Overall, the Company continued to grow its customers, process delivery and revenue during the quarter ending 30 June 2017. This was further aided through an emphasis on reviewing customer feedback in order to ensure the optimal packaging and pricing of our services is achieved.
31st July :
- the launch of ‘BOOM’, an industry leading Back Office Online Management Portal, to aggressively reduce the cost & improve the efficiency of core administrative and paraplanning processes for the financial planning profession.
• The portal, which can be accessed through www.boom.intiger.com.au runs as a Software as a Service (SaaS) solution and delivers every administrative process & advice documentation (to compliant licensee standards) that users need to run their practice.
•In a first for the profession, clients can order every administrative process & advice document online, 24 hours a day, 7 days a week with live countdowns tracking market-leading delivery speed to the second. Users are able to achieve savings of up to 40 per cent below internal staff or outsourced paraplanner costs & access Intigers market first fixed price $20 SoA Packs'.
- Intiger Managing Director Mark Fisher said, “BOOM is the solution the Australian financial planning profession has been waiting for. BOOM is a dramatic and disruptive break from tradition for financial planning practice owners. Intiger has always been dedicated to helping financial planners spend more time with their clients and less time and money on back office processing. BOOM delivers immediate cost savings & increased practice profits.
- As part of the launch strategy, a full marketing campaign and staged rollout to the financial planning profession will be enacted.
7th August :
• appointment Mr Tony Chong to the position of Non-Executive Director of the Company.
- Tony Chong is the lead partner of Lavan’s Corporate Services Group. In addition to being a lawyer with specialist knowledge in corporate law and in tax, he brings his extensive knowledge in governance and commercial experience to the Board, having been a board member and chair of ASX listed, private and non-profit companies. He is also a chartered tax adviser and a fellow of the CPA. He has strong interest in the technology sector and has extensive experience working and advising on businesses in Asia.
•Mr Mathew Walker has chosen to step aside to pursue other commercial activities.
- Mathew Walker said: "I have thoroughly enjoyed my tenure as a director of Intiger and am comforted to be leaving the business in such a strong financial and fundamental position. The business and management have my full support and I look forward to seeing the business develop and mature as a supportive shareholder."
• The Company is also pleased to advise that, as a result of the successful national BOOM launch, the industry-first automated fintech processing technology, and our ongoing aggressive drive for growth, Managing Director Mark Fisher will increase his focus on strategic business expansion. This will include, but not be limited to, sector-aligned global acquisitions as the Company continues to build its global profile, reputation and scale.
- Intiger executives Sharon Wright and Charles Blake will assume responsibility for the operational aspects that Mark had previously focussed on.
- 11th August :
- Top 20 confirming Mr Walker continues to hold 105,000,000 IAM Shares
27th September:
(20min delay)