To those, like me, who are confused to what NDC actually is Zeno has a good explanation here https://www.zeno.travel/latest/how-n...96955296210944
How NDC works in reality
Let’s take a look at a frequent corporate traveller who needs to book an upcoming long-haul trip. Because this person is a frequent traveller as defined by her company’s travel policy, she is entitled to certain travel benefits.
First, she is entitled to premium seat selection. Second, she is entitled to access the airline lounge prior to departure, and the arrival lounge at destination. Third, the travel policy allows her to purchase priority boarding so she can secure overhead space and get settled for the long flight.
In today’s GDS booking environment the traveller would book the airline trip via the company’s online booking tool or directly with one of the company’s travel agents.
Following the completion of the booking the traveller would likely go online to the airline website to purchase the seat selection, the enhanced boarding access, and the lounge passes. In addition to spending time doing this, our traveller will pay the full “rack rate” for each of these additional services and have to submit multiple expense items.
Using an NDC-enabled connection with a travel booking system like Zeno, she would be able to secure the airline booking, lounge access, enhanced boarding, and preferred seat all in one bundled and seamless transaction. No need to contact the airline directly, no need to spend additional time logging in to the airline website, no need to be concerned about capturing more than one item for the expense report. In addition, the bundled pricing is applicable, so the company saves money.
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