If you want to make sure your questions are answered then you should not rely on something that is based on eMail or hotcopper or ..... The only way to do it properly is to compose a letter to TIS and mail it registered with return receipt at a cost of $7 to pay at the post office. Such a letter can be then used to enforce your "Shareholders' right to know" as a basis for an ASIC complaint or in, *** forbid, subsequent legal proceedings. So, to all long term holder who are not happy about the losses I say: don't be shy, get off your rocking chair, stand up and be counted.
Here is an example:
TIS Price at posting:
10.5¢ Sentiment: Hold Disclosure: Held