Raise a complaint and tell them you want a case manager.
case manager ? if the CEO is hiding his white collar top brass (one took off to BloombergTV, after i gave her a spray?? hehe) remember they ripped or they smashed HDD's 20M data was deleted mysteriously vanished/destroyed ?? basically they wash the crime scene?? so Go Figure Anglo-Saxon White Collar Mafia Club = CONbank.!!!
Jeff Morris; "What We Really Need is a RS into White Collar Crime at CBA"