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Hi Reg,Yes I think giving granularity to churn via breaking down...

  1. commodorecontrarian
    1,694 Posts.
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    12/06/19
    14:11
    Post #: 39020911
    Hi Reg,

    Yes I think giving granularity to churn via breaking down into seats lost and gained and customers lost and gained would be nice although I imagine it could get a bit messy depending on client sensitivity. Ultimately continued 'negative churn' over time is a strong indicator of customer retention even without the underlying detail which becomes more important to explain churn at a specific point in time.
    LVT Price at posting: 44.0¢ Sentiment: Buy Disclosure: Held
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    lightbulb Created with Sketch.  Great analysis
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