SOH unknown

Yes a prime example of them not getting it right with support is...

  1. 38 Posts.
    Yes a prime example of them not getting it right with support is that they purchase the software but not the
    key people who actually make it work!

    They need to focus on getting/keeping good people who are experienced and know the products and not just getting the products themselves.

    They need to focus on their customer relationships and special projects sections as no two clients are ever the same!

    If they just keep buying software and sending nice letters to their clients stating unrealistic deadlines and
    promising improved support - then they will go broke!

    It is obvious that Sol 6 is trying to get the lion's share of the legal practice management market but they need to do a lot to enhance the relationship that they have with their existing clients first and STOP just buying software companies - thus concentrating on their
    existing customer relationships - An analogy to successful movies or restaurants would be apt - you only go if friends that have already gone say it is all worth it - right now Sol 6 clients are telling their friends to stay away! You can make as much money supporting happy existing clients as you can selling to prospects and lets face it - in the current environment
    the best way to make money is with your existing clients!

    I can see a share price near 30 cents before there is any improvement.... and that may NEVER happen.
 
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