I have done many contracts in government agencies and i reckon a lot of public servants daily work diary is probably whoever calls them or emails them and gives them a prod/reminder of what they need to do.
meanwhile they are viewing/updating their facebook pages
I had a guy who analysed web traffic at a government dept and he calculated that on average over 50% of each persons day was spent on facebook, it was in an arts related dept. though so you would expect above average usage... but still!
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