Watchdog report finds one in three customers receive poor life insurance advice
Date October 10, 2014 - 12:15AM
Adele FergusonBusiness columnist
Teagan Couper was involved in a legal battle with CBA over her father's life insurance policy.
Teagan Couper was stunned when she heard that one in three customers receive shoddy advice
on life insurance policies according to a study by the corporate regulator into the $44 billion life insurance industry.
"That blows my mind," she said. "It is crazy that so many people one day might end up not getting a payout,
just like what happened to us," she said.
"They need to stop the commissions. I don't understand how they can keep paying commissions.
" Read more: http://www.smh.com.au/business/comm...nce-advice-20141009-113lm6.html#ixzz3FgfDXwLu
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Note: CBA is currently conducting an "Open Advice Review Program".
In their own words:
" .... The aim is to to place the customers in a position they would have been had they received appropriate advice".
So the AIM is clearly to COMPENSATE where the complaint is verified.
This could be the tricky part.
Regards,
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