Steve McGovern on Switzer

Some highlights:
"Part of the Big 4 Bank project includes using a biometrics engine to create metadata where there is currently no metadata. We can actually identify speakers on telephone calls and that enables the bank to likewise manage it's own data from the recordings". Presenter Dan Murphy then says WOW.
This particular solution is very tailored, essentially there is a requirement to take an enormous amount of recordings
and store them and make them available for analysis and thats where obviously the Dubber platform comes in..and we use a miometrics engine to be able to identify who's on those calls....previously that has not been possible...these are legacy recordings that have been made over a number of years and the client in this case a major bank feels that it is important to know who's on those calls....and we are able to do that with basically 95-98% accuracy".
"Recording effectively is always available when the customer wants it and that's a world first through the telco networks".
In the UK any financial services licence requires call recording on it's inbound calls.
Dan Murphy asks "What is your core point of difference to your competitors" Steve says "It's really all about scale, once you have scale then value added services come with it. We're bult directly into Amazon.
Biggest growth market is Europe with the USA 2nd quarter next year. Right now we have demand that we need to satisfy in Europe, technically we can accommodate all the demand...we just need some account management on the floor to look after them.

Dan Murphy closes out by saying "Steve it's a fascinating business, congratulations on the success so far and were looking forward to hearing an update from you in the near future"
Steve responds with a cheecky smile (he know's Dubber will hit $1.50 soon) "pleasure, thanks very much".

Steve was fantastic, great interview and exposure.