I was just going back over the fairly recent choilieng data on submitted user reviews for Google store. See table below (the 2nd last row is my own recording of the Google store data)
Column 1 Column 2 Column 3 Column 4 Column 5 Column 6 Column 7 Column 8 Column 9 Column 10 Column 11 0 10/26/2017 15 17,180 10,854 2,094 1,767 725 1,740 4.1407 500,000+ 2.5.8 1 10/27/2017 19 17,197 10,867 2,096 1,768 726 1,740 4.1411 500,000+ 2.5.8 2 10/28/2017 17 17,213 10,879 2,100 1,769 725 1,740 4.1418 500,000+ 2.5.8 3 10/29/2017 25 17,236 10,894 2,104 1,771 725 1,742 4.1420 500,000+ 2.5.8 4 10/30/2017 19 17,255 10,905 2,109 1,774 726 1,741 4.1423 500,000+ 2.5.8 5 10/31/2017 20 17,278 10,924 2,112 1,774 727 1,741 4.1431 500,000+ 2.5.8 6 9 - 10/9/2017 n/a 17,410 11,018 2,125 1,788 731 1,748 4.1450 500,000+ 2.5.9 7 11/9/2017 15 17,428 11,031 2,128 1,788 731 1,750 4.1452 500,000+ 2.5.9
http://choilieng.com/apk-on-pc/com.syntonic.freeway.android.apk#slide (there 1 star figure is always wrong it matches the 4 star figure so you have to calculate it manually)
Sadly its very clear from this table, that someone at Syntonic (or at Google Store most likely on Syntonic's prompting) is diligently removing numerous 1 star ratings.
Now this maybe by "legitimate" means, by that I mean for example that its possible that your allowed to remove those rating reviews of users accounts you've suspended or barred from your app/service.
Just so that no-one is in any doubt as to why I'm saying this, as you all know I very regularly look at
https://developer.searchman.com/?&u...eway.android-Freeway by Syntonic 2.0-all-free
At one point after the 26th October (28th /29th if I recall correctly) , 6 of the 10 visible ratings there were 1 star ones, of the next 7 to be submitted 3 also had just 1 star ratings. That's 9 x 1 star ratings in just 17 reviews
I checked the various Google store site afterwards & the Spanish ( effectively the Mexico data) had a lot of low ratings at that time, looking back at the same thing now, I can see the difference from then to now without having actual records to ref back to.
I find this really disappointing given the fact the company makes so much of the Google store rating figure in regard to how its performing regarding customer service etc on a month to month basis.
I have refrained from passing any comment on the quarterly report but given this manipulation I will be in the next few days.
LOTM
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