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thecurious1

23,831 Posts.

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05/03/24

17:23

Post #: 72756633
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Originally posted by golden6: ↑

A general warning. I received a call from Telstra stating that my modem was to be replaced next Monday morning at no charge. He gave me his employee number, phone number etc and a reference number. Then he wanted me to download an app to get my new modem number to give to the technician. I refused. i noticed that it would give remote access to my computer. Contacted Telstra direct who connected me to their fraud squad, yes- a scam call. he was good, but not good enough.

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When "Telstra" calls, immediately ask for their Delta number, their unique ID.

If they don't come straight back with a letter (most often D) then 6 numbers, hang up.
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