telstra customers charged for paying bills

This company practise is worst then how the Banks rip off customers.
Is this the idea from this new aussie CEO ???
Wondering that the previous yank one had not this idea !!!!

TELSTRA customers will soon be slugged $2.20 when they pay their bills by mail or over the counter.

The administration fee comes into force from September 14 for every bill payment sent by mail or paid over the counter at Telstra shops or at post offices.

The credit card processing fee will also rise to one per cent for MasterCard, Visa and American Express users, and two per cent for Diners Club card holders.

Telstra says the fee is in line with industry practice and direct debit payment options remain fee-free.

Some Telstra customers will be offered exemptions from paying the administration and credit card processing fees, including their Pensioner Discount and Disability Program customers.