Over in the wild west BOQ took over Home Building Society.
Last weekend BOQ switched the lucky Home Customers over to the BOQ system.
Judging by the queues at Home branches in Perth and the anger of customers stuck in branches trying to get acccess to their accounts it has been an utter balls up.
No wonder the st Georges Terrace branch installed high security customer barriers a few weeks ago as the punters are not happy.
Maybe the board should actually get off their colective ar*es and see how much damage they are doing to the old franchise that they paid so much for.
Not a good look in these trouble times with bank customers queing up in branches.
I have given up and and have headed off to the CBA. No more BOQ for me!
Maybe they should have just stayed a small regional bank north of the Tweed.
these guys have not got a clue
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