Hi West Coast it did happened to me the same because when my Credit Card got expired & replaced by the bank a new one with the "New Expiry Date" you should have updated with them/ Customer Service or you should have given it to them over the phone they can activate within Minutes & your account will be unfreeze but you did not tell the truth here I am not questioning why because there may be several reasons,
for me I had given a mobile phone to my son which was under my account but he was using more data every time when the data quota finishes automatically they used to get deducted from my credit card so I did not bothered giving them the new expiry date & kept on blaming TPG to get away from my Son & my partner but I never told the truth so far to my family still they think the TPG customer service is bad. But eventually now my son got his own account set up and he learnt now how to manage it because he is responsible to pay the bill.
TPM Price at posting:
$6.83 Sentiment: Hold Disclosure: Held
