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1,697 Posts.
12
05/12/16
23:06
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No it was not the same. 100% TPG's fault. No credit card or bank issues all TPG.
They billed me three times extra.
Where unable to see the extra payments by themselves without me pointing it out.
Refused to check beyond one month to see if there where other mistakes.
Blocked my phone and did not know how or why or even if it was blocked.
They gave me a time of 24 to 48 hours to get back to me while my phone was still blocked. They said it was impossible to do it quicker.
One email to head office in Sydney and the problem was solved within half an hour. So they could fix the problem but did not want to or know how.
Hours and hours of calling them, being on hold and arguing where involved.
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