in order to be treated a bit more serious and have a record,...

  1. 717 Posts.
    in order to be treated a bit more serious and have a record, when complaining to Telstra

    always start " I would like to lodge an official complain..."

    then, you should insist to be given a CICERO database number for future reference

    wait till they got fully privatized, ha ha

    then follow with TIO and so on...
 
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