Unkown Quantity..., page-30

"you can't have a business plan until you know how well it works"

On the contrary... The best businesses have their future's mapped out in a number of different directions to ensure malleability and pragmatism as required by circumstance. BLT should have well conceived business plans rather than the "add-lib" shambles we have been subjected to for many years now... I look forward to management changes by the end of 2015!