How about beginning our conversation like adults.We run and...

How about beginning our conversation like adults.
We run and information business here.

Dave, that's hilarious but also very sad. There are plenty of unemployed people in the US who would have better customer service skills that this tool. I can't stand team leaders. In companies around the world, teamleaders think that the run the show just because they micromanage a team of 6-8 school leavers. Up to you but I think a complaint is in order to Dr Dildo.