Wangle Results and Observations, page-404

Both those examples have other revenue streams. The apps are just a nice side project to compliment the primary business.

CBA app crashes? No dramas, is my money still safe? Have my interest rates changed? Are my trades still going through? Can I still access my funds? Yes so while a buggy app is annoying it's far from critical from a business point of view.

Likewise with TWD. Are the shows till on air? Is the company recieving broadcasting deals? Are the actors still commited to the show and doing promotional work? Can networks still sell premium advertising space during the show? Yes so while a buggy app is annoying it doesn't have a huge negative impact on the THD brand.

Wangle on the other hand ONLY has the app. So any glithches or bugs are magnified due to the company having no other business model. Hence we have the SP