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About the eServices portal
The eServices portal is a self-service platform developed by Victoria Police to allow people to complete private security and firearm licence application forms online.
The following applications must be completed online via the Victoria Police Licensing eServices Portal. To do so, you will need to create an eServices account. From your eServices account you will be able to complete your application form, track the progress of your application and receive notifications from the Licensing and Regulation Division.
Private security applications
All new private security licence and registration applications must be completed online via the theVictoria Police eServices Portal.
If however, you wish to apply to have an existing interstate or New Zealand security licence recognised in Victoria under mutual recognition, please download and complete the Mutual Recognition application form from thePrivate Security Formspage.
Firearm licence applications
If you are wishing to apply for any of the following categories of firearm licence, please access and complete an application through theVictoria Police eServices Portal:
- Longarm Licence Application (Category A, B, C, D or E Longarms)
- Handgun Licence Application (General Category Handgun or Category E Handgun)
- Provisional General Category Handgun Licence Application
- Junior Firearm Licence Application
- Heirlooms Licence Application
All other firearm licence forms can downloaded and completed from theFirearm Forms and Reference Informationpage.
Getting started with eServices
To complete an application form you will need to create an eServices account.
Private Security Businesses:For all private security business applications, the nominated person of the body corporate, nominated person or sole trader must create an eServices account and complete the application from their account.
Requirements to create an eServices account
To create a Victoria Police Licensing eServices account, you will need a secure email address that has not previously been used to create an eServices account.
If your email address is not accepted by the eServices Portal check that you have entered it correctly and that it hasn't been used to create a previous account.
Items to have ready when completing an application
When completing your application online you have to provide details from supporting documents. You will also need to send certified copies of these documents to the Licensing and Regulation Division via post.
To make the application process easier, we suggest you have access to the following when completing your application online:
- a secure email address for activating your eServices account and receiving notifications about your application
- personal information including details of ID documents
- details of relevant training including statements of results (Private Security Licence applicants only)
- a printer
When you have completed your application online, a copy of the application will be sent to the email address you used to register for the Portal. You will need to print the completed application and return to the Licensing and Regulation Division with all supporting documents via post.
We will be unable to consider your application unless it is returned with supporting documents via post.
Submitting an application
When you have completed your application online, a copy of the application will be emailed to the address you used to register for the Portal. You will need to print the completed application and return to the Licensing and Regulation Division with all supporting documents via post.
We will be unable to consider your application unless it is returned with supporting documents via post.
Postal details
Licensing and Regulation Division
GPO Box 2807, Melbourne, VIC, 3001.
Troubleshooting the eServices Portal
The following information has been developed by the Licensing and Regulation Division to assist users experiencing technical problems with the eServices Portal.
If you are unable to resolve technical issues with the eServices Portal, please contact the Licensing and Regulation Division.
