"There does not seem to be any culture of loyalty at Qantas. There is nothing like good morale to entice customers."
Farmboy, I can tell you first hand, there is no morale at Qantas. It was bad up until a few weeks ago, and has gotten worse ever since the last profit warning. Loyalty is just a thing of the past
"There does not seem to be any culture of loyalty at Qantas....
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