Hey All, can you help me understand my payout.$455 for a $15000...

Hey All, can you help me understand my payout.
$455 for a $15000 loss.
DATE TYPE CATEGORY DESCRIPTION QTY PRICE AMT (AUD) BALANCE
12-Feb-2016* BUY On Market 1,760 11.15 19,626.36
02-Dec-2016 BUY On Market 1,000 7.89 7,894.95 2,760
19-Jan-2017^ SELL On Market 2,770 3.94 10,912.81 -10
* Transaction made before the claim period. Quantity included in Shares On Hand.
^ Transaction made after the claim period.
It states transactions before claim period. But those were heavily effected too as a result of the malpractice. Soooo I don't get it.so even on my $4000 loss of the last parcel bought i still only get 11% WTF
Someone else posts, that they got back 40 % of there 2016 losses. What about you? Cheers Thank you in Advance.