What is BID's moat ?, page-9

Has anyone been able to speak to a company that uses BID's software so that we can better determine how happy / satisfied BID's customers are with the BID software solution. I am going to try and undertake that exercise. I think this would help us to better determine whether BID is a turnaround story and whether their recent share trajectory is going to continue. Whilst I understand that it is great to see Thornley increasing their stake in BID, that action by a single company does make BID an attractive investment proposition.