Things @TLS are moving in the right direction and this bit of detail from Penn can be added to the mix in the lead up to the results.
From an article in itnews:
“The dynamic is that if we are connecting 4000 homes a day to the NBN… one person can’t deal with all that," he said.
Penn extrapolated that number to over 100,000 Telstra NBN signups each month, a figure that means the carrier is winning massive market share.
The interview also saw Penn defend NBN Co and its work to improve the interface between the wholesaler, retail service providers and consumers, and defend Telstra’s efforts to improve service.
https://www.itnews.com.au/news/telstra-ceo-penn-costed-then-rejected-call-centre-repatriation-528660
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