Why Did Hillary Lose?, page-234

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    "But it made me think, wow if this is how some people react to you being a Trump supporter then I'm sure a lot if Trump supporters have been keeping quiet about the fact and probably pretending to support Clinton or be undecided if pushed by friends or perhaps pollsters.
    ...So it seems these silent/hidden Trump supporters were not showing up in the polls accurately but had their say on the day that counts."


    HappyPunter, these silent/hidden conservative voters are a well known factor.
    It is called the "Shy Tory Factor" and it has occurred many times recently including the 1992 and 2015 UK elections and the UK Brexit vote where the Shy Tory effect confounded the pollsters.

    Shy Tory Factor

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    John Major, 1992 Conservative Prime Minister
    Shy Tory Factor is a name given by British opinion polling companies to a phenomenon first observed by psephologists in the 1990s, where the share of the vote won by the Conservative Party (known as the 'Tories') in elections was substantially higher than the proportion of people in opinion polls who said they would vote for the party.[1]
    This was most notable in the general elections of 1992 and then 2015, when the Conservative Party exceeded opinion polls and comfortably won re-election.
    1992 General Election

    In the 1992 general election, the final opinion polls gave the Conservatives between 38% and 39% of the vote, about 1% behind the Labour Party – suggesting that the election would produce a hung parliament or a narrow Labour majority and end 13 years of Tory rule. In the final results, the Conservatives received almost 42% (a lead of 7.6% over Labour) and won their fourth successive general election, though they now had a 21-seat majority compared to the 102-seat majority they had gained in the election five years previously.

    As a result of this failure to 'predict' the result, the Market Research Society held an inquiry into the reasons why the polls had been so much at variance with actual public opinion.
    The report found that 2% of the 8.5% error could be explained by Conservative supporters refusing to disclose their voting intentions; it cited as evidence the fact that exit polls on election day also underestimated the Conservative lead.
    After the 1992 election, most opinion pollsters altered their methodology to try to correct for this observed behaviour of the electorate.[1] The methods varied for different companies.
    Some, including Populus, YouGov and ICM Research, have adopted the tactic of asking their interviewees how they had voted at the previous election, and then assumed that they would vote that way again at a discounted rate.[2]
    Others weighted their panel so that their past vote was exactly in line with the actual result of the election. For a time, opinion poll results were published both for unadjusted and adjusted methods.
    Polling companies have found that telephone and personal interviews are more likely to generate a shy response than automated calling or internet polls.[2]
    2015 General Election



    David Cameron, 2015 Conservative Prime Minister
    Opinion polls for the 2015 general election also underestimated the Conservative vote, with most polls predicting a hung parliament, and exit polls suggesting Conservatives as the largest party but not majority, whereas the actual result was a slim Conservative majority of 12 seats.
    Of the 92 election polls which met the standards of the British Polling Council in the six weeks prior to the 2015 election, none foresaw the 6.5% difference in the popular vote between the Conservative Party and Labour Party.
    One poll had Labour leading by 6%, two polls had Labour ahead by 4%, 7 polls had Labour ahead by 3%, 15 polls had Labour ahead by 2%, 17 polls had Labour ahead by 1%, 17 polls had a dead heat, 15 polls had the Conservatives ahead by 1%, 7 polls had the Conservatives ahead by 2%, 3 polls had the Conservatives ahead by 3%, 5 polls had a the Conservatives ahead by 4%, one poll had the Conservative ahead by 5% and two polls had the Conservatives ahead by 6%.
    The two polls that gave the Conservatives a 6% lead were published two weeks before the voting, and the final polls from those polling companies, published on the eve of the voting, gave a dead heat and a 1% Labour lead.[4]
    The result was eventually a Conservative Party majority with a popular vote share of 37.1% with the Labour Party achieving 30.4%.
    It was later widely reported in the media that the "Shy Tory effect" had again occurred as it had done in 1992.[5]

    The British Polling Council subsequently launched an independent enquiry into how polls were so wrong amid widespread criticism that polls are no longer a trustworthy avenue of measuring voting intentions.[6][7]
 
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