I think this survey should send significant alarm bells.
https://www.roymorgan.com/findings/roy-morgan-trusted-brand-annual-awards-2023#
Virgin is now the most trusted airline. Customer service at Qan is poor and is a side effect of poor relationships between the board, management and staff. The board needs to go as should the CEO as she was there at the time this relationship soared and implicit.
Will QAN survive?, page-6191
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