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Top 10 largest hotels by number of rooms

Hotel Group

No. of Hotels

No. of Rooms

Digital Keys/SmartLock Announcements
Intercontinental Hotel Group (GB)

4,602

675,982

Been trialing digital keys since mid-2010 and currently testing a form of express check-in in 60 of its hotels. Smartphone app for Rewards Club that enables bookings and check-out, but not digital keys.


Hilton Hotels (USA)

3,992

652,378

Announced a €550 million investment to rollout digital keys/smartlocks in all rooms by 2016 however, thus far they have only been deployed in the US and a couple of overseas hotels. A global roll-out for all Hilton brands in anticipated by end 2017. There is the HHonours smartphone app for bookings and check-in and digital keys.


Marriot International (USA)

3,672

638,793

Has smartphone check-in through its app at 330 properties, with plans to expand to all 4,000 Marriott International by the end of 2016. Check-in is mobile, but guests still have to pick up a key at the desk, although an express line is available so it's as quick and easy as possible. The hotel company says it is holding off on digital keys until all the potential bugs can be resolved.


Wyndham Hotel Group (USA)

7,645

627,437

No announcements yet.
Choice (USA)

6,376

497,023

Launched first global hotel booking app in 2009. No mobile check-in or digital keys apps.


Accor (FRA)

3,515

450,199

Announced a $330 million smartlock/digital key rollout in Oct 2014. No announcements yet about installations.


Starwood Hotels and Resorts (USA)

1,121

328,055

Has begun to install 30,000 digital keys/smartlocks in partnership with Apple and Assa Abbloy with plans to roll out to all rooms. 190,000 people have already registered for Starwoods keyless check-in. Estimated €15 million investment.


Best Western International (USA)

4,024

311,611

Has had its own booking app since 2009, but no mobile check-in with digital keys.


Home Inns (CHI)

1,772

214,070

No available app


Carlson Rezidor Hotel Group (USA)

1,077

166,245

Launched a check-in app in 2013 but no mobile check-in with digital keys