Appen’s pool of outsourced workers – what it refers to as its crowd – are now starting to be used by LLM model developers to test the relevance of its technology.
True and False
But the never-ending profit downgrades have meant the company has been completely left behind by the generative AI revolution that started in late 2022 with the launch of ChatGPT.
Can't be left behind by something that's barely started
Ahmad name-checks Microsoft, Apple, Meta, Google and Amazon, which he says account for about 80 per cent of Appen’s revenue, as firms that are starting to realise the role Appen can play.
This is no longer the case due to one customer - I believe it's Meta
“In generative AI, in order to do the fine-tuning, you need a human in the loop,” Ahmad says. “We are seeing the demand move very fast.”
This is part of the fine tuning services of Gen A.I . The Crowd is basically transitioning from bias judgements on ad spend to fine tuning on LLMs - Parameters run in the hundreds of billions
Appen is de-concentrating
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