Hi unsolded.
It is your right as a shareholder. They should not ignore your request.
The following is from the ASIC website:Accessing company information
Share register
The share register is usually held at the company’s registered office and contains the name and address of each member, the number of shares held, share classes and the amount paid and unpaid on the shares.
Anyone has a right to inspect a copy of a company’s share register. As a member, you may inspect the register free of charge. However, the company may charge other people to inspect the register. The inspection fee is set out in Sch 4 of the Corporations Regulations 2001 (Corporations Regulations).
Anyone has a right to request a copy of a company’s share register. A company must provide a copy of the register to you within seven days of you requesting the copy. The maximum fee for supplying a copy of the register is set out in Sch 4 of the Corporations Regulations.
When requesting a copy, you must provide your name, address and the purpose of your request. You cannot obtain a copy of a register for an improper purpose, such as:
soliciting a donation from a member
soliciting a member of a company as a stockbroker or sharebroker
gathering information about the personal wealth of a member, or
making an unsolicited offer to purchase financial products such as shares or units off-market
if the company keeps the register on a computer, the company must provide the copy in the format set out in Part 2C.1 of the Corporations Regulations.
From this page:
https://asic.gov.au/for-business/running-a-company/company-shareholders/
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